01Vitality / Case Study

AI Enablement, Product Engineering

Delivery Lead for the Product Engineering workstream, part of a wider programme of AI enablement across the entire SDLC at Vitality. Coaching, strategy, process design, and hands-on implementation of an AI-native process to reduce flow time and improve outcomes and P&L.

Client
Vitality
Role
Delivery Lead
Year
2026
Status
Ongoing

Enterprise scale, under NDA

Vitality is a confidential engagement. What can be said: I'm Delivery Lead for the Product Engineering workstream, one part of a wider programme rolling out AI enablement across the entire software development lifecycle.

The role covers coach, strategist, enablement lead, and process designer. I sit within the Product function and work directly with PMO and Engineering, reporting to the leadership team.

Security, regulatory compliance, and enterprise-grade delivery for a global business are built into the work, not bolted on afterward. I'm also building the AI-native process itself, hands-on, not advisory from the sidelines.

Redesign the process. Then build the agent that runs it.

What I lead

  • Product Engineering workstream
  • AI enablement across the SDLC
  • Process design
  • Coaching & enablement
  • Product, PMO & Engineering
  • Security & regulatory compliance
  • Enterprise-grade delivery
  • Direct reporting to leadership

Redesigning the process before automating it, not the other way round, is the whole thesis. The AI-native process is built into how the function already works, reducing flow time and improving outcomes and P&L rather than speeding up a workflow that shouldn't exist in its current form.

Outcome (so far)

42

People onboarded and coached across three product delivery streams

94%

Faster flow time on average across the function